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About Us

THE BROWN BEAR

We are The Brown Bear. We have several online stores and our goal always remains the same: "To provide the best quality products and an amazing shopping experience". We are based out of Ontario, Canada and have a warehouse in the United States that accepts returns and aids in part of the shipping.

We decided to start a website that sells Rossi Australian Boots because our brother owns a vineyard near Kingston Ontario. He has been hounding us for years to start carrying these amazing work boots. We decided it would be a great idea to offer these high-quality boots to the Canadian and US market and hope you enjoy them as much as we do. Rossi Boots manufactures their footwear in Australia and there are few retailers (if any) that offer them in North America.

If you do not see a style you want, we would be happy to order it for you. We would also be delighted if you would share a picture of how you use your Rossi Boots, so we can post on our website to show other Canadians how amazing these boots truly are.

ROSSI BOOTS

Rossi Boots are one of the few remaining boot makers committed to manufacturing in Australia. Their factory employs skilled sewers, cutters and craftspeople, retaining manufacturing skills in Australia and imbuing their products with the quality that comes from taking pride in their craft.

Rossi Boots have been making work boots in Adelaide, South Australia since 1910. After 106 years, Rossiter's PTY LTD is still owned by the Rossiter family, with each successive generation inheriting the passion of their ancestors to make great Australian boots.

READ MORE ABOUT THE BROWN BEAR STORY...

Our family business all started with Kurt and Francine Scheuermann in a small town east of Toronto, Ontario. Kurt and Francine wanted to escape the busy city life and picked Westport, Ontario as a rural place to settle. They decided to start a retail store that carried Canadian made goods. This retail store was called The Brown Bear and was open from 1972 until 1998. The store became an icon for the community and many shoppers would travel long distances to visit quaint little Westport and shop at The Brown Bear. Kurt experienced some health issues over the years so they recognized they needed to slow down and retire so his health could improve. He has now gone home to glory and we will miss him very much!

Francine loved the customer interaction and missed the ability to make people happy with the products she sold. Kurt and Francine passed their work ethic and entrepreneurship down to their 4 children. In 2010 Francine, and one of her daughters Natalie, decided to team up and begin selling online. They started with moccasins as their main product as this was one of the most popular items at The Brown Bear store.

Because The Brown Bear started small, they have tried to cherish and keep their customer relations as personal as possible. Francine and Natalie both try to personally be involved with orders and customer inquiries. They realize how popular shopping online has become, but realize it is not always a personal or enjoyable experience for everyone, so they try their best to keep their customers happy and make themselves available to chat or assist where needed. They aim to make a pleasant shopping experience that is more personal and that is why they LOVE hearing how people like their products and enjoy when customers share pictures and testimonials.

In 2012 another one of Francine’s daughters, Vanessa, joined the team and was able to help launch a few more lines and online stores within The Brown Bear. Every time they add a store or product line, they aim to fulfill a need. They believe in the products they sell. Their goal is to provide buyers with a product that will suit their specific needs and help their customers enjoy life a little more. They truly hope that you will enjoy their products and enjoy your shopping experience with them. They love to hear from their customers, or browsers even if it is constructive criticism, so please feel free to drop them a line at info@thebrownbear.ca. To view all of our online stores visit: www.thebrownbear.ca